Mastery is the first level. It is the first step in making sure the business delivers profit and productivity with enough information to make great decisions. 

The next level, Niche, is about creating predictable cash flow for the business and operating from a position where the business has no price competition.

At the Leverage level, ActionCOACH also works to create Vision, Mission and Culture statements for the business, while helping implement goals, organizational structure and KPI's - or Key Performance Indicators